Shipping & Returns

Our transporters in the EU

We collaborate with couriers like UPS and GLS. These partnerships allow us to guarantee fast, secure, and traceable delivery for each order

Delivery Zones in Europe

We can ship to all countries in EU except to the following:

*Lithuania, *Portugal, *Iceland, *Norway, *Andorra, *Monaco, *Slovakia.

We are not shipping to USA or Canada

RETURN OF PRODUCT POLICY

1 Product returns are tolerated within thirty (30) days of receipt by the User and provided that the packaging of the Product(s) concerned is intact and unopened. 

2 The delivery costs for the return of the Products to our Company shall be borne by the Users.

3-The refund will be made in the form of a credit to the User’s credit card or bank account

A word of Caution.

Before you order, bear in mind that regulations regarding CBD may vary from country to country. We strongly recommend checking your country’s local regulations before placing an order. This will ensure you can receive our products smoothly.

UKCBDFLOWER is not responsible for confiscation by local authorities and customs of packages containing non-compliant items. UKCBDFLOWER also offers no financial compensation in such cases or in the case of a fine or financial penalty given to the person for ordering non-compliant items.

Overview of delivery times and conditions for uweed.ch by zone in Europe

*These times are provided in business days and are based on the service level promised by our logistics partners. There may be occasions when these times are not met due to reasons beyond our control.

**In case of a parcel’s loss during transit, uweed.ch wishes to reassure its customers about the measures taken. Once the loss is confirmed by the carrier, we commit to either reshipping the order at no additional cost or providing a full refund.

Import-Related Taxes and Customs Issues

At uweed.ch, we firmly believe that clarity and transparency are essential to ensure a pleasant online shopping experience. That’s why we decided to locate our warehouse within the European Union.

This strategy ensures you won’t have to deal with unexpected customs or additional tax issues when receiving your order. In other words, all import procedures have been carried out before your purchase to guarantee you the utmost peace of mind.

By choosing to order from uweed.ch, you benefit from shipping that strictly adheres to European regulations, thus avoiding any risk related to unexpected customs fees. With us, the amount shown during your payment is the only one you’ll have to pay, with no surprises upon arrival. Order with confidence, stress-free.

Exceptions and Precautions

Some uweed.ch products contain up to 1% THC, following Swiss law, but exceed the 0.3% allowed in the EU and the UK. Ensure the products’ compliance based on your country. uWeed takes no responsibility for packages confiscated due to non-compliance and offers no compensation in the event of a fine or penalty.

FAQ on our delivery service

Is shipping CBD products legal in my country?

All the products we offer on uweed.ch are 100% compliant with Swiss (CH) laws. However, for other European countries, regulations regarding CBD may vary. We strongly recommend checking your country’s local regulations before placing an order. This will ensure you can receive our products smoothly.

Regarding the THC rates in our products, is it compliant with my country’s legislation?

Note that some of the products listed on uweed.ch contain up to 1% THC, as current Swiss legislation permits. However, this is higher than the 0.3% THC allowed in the EU, the UK, and other countries. We ask you to ensure that all the products in your order comply with your country’s laws.

uWeed is not responsible for confiscation by local authorities and customs of packages containing non-compliant items. uWeed also offers no financial compensation in such cases or in the case of a fine or financial penalty given to the person for ordering non-compliant items.